BOOKING IS EASY
You can book on line by yourself but if you need help contact us in the following ways:
1) Insert check in and check out and, optional, tipoogy and area
2) Choose the accommodation of the list
3) Choose how to book (money transfer or credit card)
The money transfer option: requires the payment of 30% or one night (which one of them higher), to be done within 48 hours (with a copy sent by fax or e-mail). The balance will be paid on arrival
The credit card option: the credit card is used as a guarantee of 30% or one night (which one of them higher) in case of cancellation according to the cancellation policy below. BB-Roma will verify the validity of the card but no money will be withdrawn. The payment of the total rent price will be paid on arrival
The accommodations can have
Instant Booking - booking is instantly confirmed. If you use the option by credit card, after the check of the validity of the credit card, you will receive the voucher of the reservation (according to the terms of booking below). If you use the option by bank transfer you will receive by e-mail the booking arrangements with the bank details for payment
TERMS AND CONDITIONS FOR BOOKING AND CANCELLATION
PAYMENT OF ADVANCES
When booking, the customer can choose to pay in advance by bank transfer or leave the credit card as a guarantee.
In case of bank transfer the amount to be paid will be equal to 30% of the total booking or the value of one night, which one of them higher. The balance will be paid upon arrival.
In case of using the credit card nothing will be debited (The payment will take place upon arrival). In this case BB-Roma, before sending the voucher, check the validity of the card and also require an authorization of availability of a guarantee sum equal to the amount of 30% of the total reservation (or one night, which one of them higher). This authorization will be removed before the check-in. The withdrawal will be made according to the cases of the following cancellation policy
The reference date for the cancellation will be the one of the e-mail of the guest in which is contained the cancellation notification.
If the cancellation is made within 14 days before the day of arrival or in case of no-show:
1) If the booking has been made by bank transfer you will lose the deposit.
2) If the booking has been made by credit card, we will withdraw an amount equal to 30% of the total stay or to one night (which one of them higher)
If the cancellation is made earlier than 14 days before the day of arrival:
1) If the booking has been made by bank transfer, we will refund the amount paid, r
2) If the booking has been made by credit card as guarantee, nothing will be withdraw
Early departures during your stay for any reason are not refundable